What if I forget my username or password?

If you forgot your Username or Password please click HERE and follow the instructions.

How do I change my password?

To change your password, log in to your portal.  Just below the banners, next to Logout you will see your display name.  Please click that which will take you to Manage Profile.   Then click on Manage Password.  Your new password:  Can be a mixture of letters, numbers, and punctuation.  Must be at least 6 characters.  Is case sensitive - passwords must be entered exactly, so if you use capital letters in creating your new password you must use them whenever you use the new password to log in (e.g. "miami115" vs "MIAMI115").  We recommend you don't use common words or names that could easily be guessed by someone else.

Can I change my username?

No, once you are assigned a username and your account is active your username cannot be changed.

What if I forget my username?